Refunds

Refund Requests

If your student account is overpaid, you may submit a refund request form via the link below. Please allow two to three weeks for processing.

  • Web Refund Request Form
  • If financial aid is contributing toward the credit on your account, the refund process will involve certification from the Office of Financial Aid.

Questions regarding your refund should be directed to the Bursar’s Office at (401) 254-3520 or bursar@rwu.edu.

RWU Payee Choice

At RWU you have two Payment Options for receiving your refund.

  • Zelle deposit: Zelle is a fast, safe and easy way to get your payment from RWU using your email address or U.S. mobile phone number.
  • Bank Account deposit: Provide your bank account information and we will deposit your payment in a few days.

For information regarding your RWU Payee Choice account and preferred Payment Option:

 

RWU’s New Payee Choice Platform

RWU has a new (faster and easier!) payment method for refunds and reimbursements. All payments are issued through our new US Bank Payee Choice platform. (Please note: this platform is not for RWU paychecks.)

At RWU you have two payment options for receiving your RWU refund or reimbursement. On the Payee Choice platform, you select the payment option:

  • Zelle transfer: Zelle is a fast, safe and easy way to get your payment from RWU using your RWU email address or U.S. mobile phone number. 
  • Bank Account direct deposit: Provide your bank account information and we will deposit your payment in a few days.
Setting Up your Payee Choice Account and Payment Option

The first time you have an RWU refund issued, you will receive an email from US Bank’s Payee Choice platform with RWU’s insignia. 

  1. Step 1: To access your Payee Choice account and select your Payment Option use the link provided in the email and follow the instructions. Note: New account setup must be completed within 7 days of receiving the email.
  2. Step 2: To set up your account select the Payee ID (your RWU student ID) or you can have a validation code texted to you.  
  3. Step 3: On the next page you will create your user profile and password. (Please note your User ID is an ID that you will create, it is not your RWU Student ID!!!)
  4. Step 4: Once you set up your profile, you will be prompted to select your payment preference. 
    1. If you select Zelle, please be sure that you add your RWU email address to your Zelle profile. This is the only way the Payee Choice system will know that it is you. 
    2. If you select ACH, please ensure you carefully enter your bank account and routing number in the next screen. (Please note: your bank debit card number is not your bank account number.)
  5. Step 5: Upon completion, an email confirmation will be sent to you validating your account details.

To unlock a Payee Choice account please contact the Finance Office at (401) 254-3396 or financeoffice@rwu.edu.

Federal Title IV Refunds

Due to Department of Education guidelines, Roger Williams University is required to refund any Federal Title IV funds which exceed the applicable charges for the award year excluding $200.00 from a previous award year.  If you have previously signed a Federal Title IV Release form, we may also exclude all non-applicable charges for the current award year from the refund check(s).

Federal regulations prohibit Roger Williams University from holding Federal Loan proceeds in excess of 14 days from the first day of classes if the loan(s) creates a refund. Federal loans received after the semester begins will be refunded within 14 days of their receipt. Please note: your Title IV refund will be deposited directly to your Preferred Payment Option (see above). 

If you adjust your course schedule after you receive your refund, you must make proper arrangements with the Bursar's Office to cover your balance.