Frequently Asked Questions
How do I obtain access to the Financial Aid Portal?
Log into Roger Central, click on Financial Information, and then click on Financial Aid. This will log you in directly to the financial aid portal.
How often is the system updated?
The system is real time. However, please allow time for the Financial Aid staff to process the documents you submit. Please do not submit verification documents via e-mail. Use the financial aid portal to upload your documentation.
May I contact the Financial Aid Office through the Financial Aid Portal?
Yes. On each screen, the help button located at the top of the page next to the logout button, will link you to phone number and email address.
Where can I get the forms listed on the Documents tab?
Institutional forms may be downloaded from the 'Documents' tab by clicking on the requested document. Additional forms may be found at Forms and Policies. If we requested a copy of your W2 forms and you didn’t work, please complete the Statement of Wage and Tax Non-Filing Status form.
May I accept my awards online?
Yes, if you are ready to accept or decline your awards, use the ‘View and Accept Awards’ dropdown and ‘Submit’.
Under the ‘View and Accept Awards’, please review the itemized award and amounts. You may be offered student loans even though you did not request one. You do not need to accept the loans in your financial aid award. For example, you may also wish to borrow a portion of the totals for which you are eligible. You can accept, reduce, or decline any of the loans being offered to you. The list of awards also includes any other types of aid that you are eligible to receive each semester (i.e., grants, loans, work-study, and scholarships). Click here for additional information describing types of aid as well as payment options.
If you have a source of educational funding that is not listed, or if you secure other funding after you have accepted your awards, please inform us as soon as possible via email at finaid@rwu.edu or in writing via mail. Examples of additional funding that must be reported include Vocational Rehabilitation, Veteran’s Benefits, Job Training Partnership, Tribal grants or loans, as well as all scholarships, stipends, and grants. Note: some of these funds may require us to make adjustments to your other aid items.
Please look over the financial aid being offered before accepting it. Your acceptance indicates that you understand and accept the rules and conditions affecting your financial aid. We will contact you if there are any revisions made to your award letter based on new information.