Contact - IT

Roger Williams University IT Department can be contacted onsite, by phone, by email or 24/7/365 through our self-help options at our MediaTech portal.

IT HelpDesk

MediaTech Service Desk

Phone:  401-254-6363  

Email:  mediatech@rwu.edu

Web:  MediaTech Portal

Onsite:  University Library (Hours available here.)
MediaTech staff member on phone

Leadership

Daryl FordDaryl Ford
Chief Information Officer
401-254-3148
dford@rwu.edu

James GalibJames Galib
Deputy Chief Information Officer
401-254-3690
jgalib@rwu.edu

Karen EthierKaren Ethier
Senior Director, Support Services
401-254-5330
kethier@rwu.edu

Brian KacmarskyBrian Kacmarsky
Senior Director, Administrative Systems
(401) 254-3292
bkacmarsky@rwu.edu

Allan RamellaAllan Ramella
Information Security Officer
(401) 254-3167
aramella@rwu.edu

 A. Ryan TieboutA. Ryan Tiebout
Senior Director of Infrastructure and Data Analytics
401-254-3414
rtiebout@rwu.edu

Staff

Administrative Staff

Linda DallaireLinda Dallaire
Administrative Assistant/Office Coordinator
401-254-3285
ldallaire@rwu.edu

Stephanie GellersonStephanie Baptista
Administrative Assistant/Office of the CIO
401-254-3215
sbaptista@rwu.edu

Administrative Systems

Laura MastersonLaura Masterson
Associate Director, Administrative Systems--Software Development and Solutions
(401) 254-3361
lmasterson@rwu.edu

Mary PittariMary Pittari
Associate Director, Administrative Systems--Systems Integration
(401) 254-3474
mpittari@rwu.edu

Kevin LeClairKevin LeClair
Senior Colleague Systems Administrator and Application Developer
(401) 254-3519
kleclair@rwu.edu

Robin LevesqueRobin Levesque
Administrative Systems Specialist
(401) 254-3665
rlevesque@rwu.edu

Angela NicholsAngela Nichols
Principal Programmer
(401) 254-3075
anichols@rwu.edu

Al RodaAl Roda
Application System / Data Base Integrator
(401) 254-3721
aroda@rwu.edu

Support Services

 Zelia CaetanoZelia Caetano
Associate Director, IT Technical Services
401-254-3897
zcaetano@rwu.edu

  Samantha MarshallSamantha Marshall
Associate Director, IT Support Operations
401-254-5230
srmarshall@rwu.edu

Joseph AugerJoseph Auger
Lead Classroom and Event Support Coordinator
401-254-3052
jauger@rwu.edu

Dayle DeckerDayle Decker
Audio Visual Technologies Specialist
401-254-3168
ddecker@rwu.edu

 

 Joseph DwyerJoseph Dwyer
Audio Visual Technologies Specialist
401-254-3294
jdwyer@rwu.edu

 Maureen GaryMaureen Gary
Technical Support Specialist
401-254-4825
mgary@rwu.edu

  Dylan Gray-TavaresDylan Gray-Tavares
Technical Support Specialist
401-254-3641
dgray-tavares@rwu.edu

  

 Jaylene LopezJaylene Lopez
Technical Support Specialist
401-254-3646
jlopez@rwu.edu

Tony MacielTony Maciel
Senior Technical Support Specialist
401-254-3427
amaciel@rwu.edu

 William MarroquinWilliam Marroquin
Technology Services Specialist II
401-254-3669
wmarroquin@rwu.edu

Brahienly OrtegaBrahienly Ortega
Technology Services Specialist 
401-254-3851
bortega@rwu.edu

Joseph OsmanskiJoseph Osmanski
Technology Services Specialist 
401-254-3649
josmanski@rwu.edu

System Operations

Gerry NormandinGerald Normandin
Associate Director of Infrastructure and Security Operations
401-254-3364
gnormandin@rwu.edu

 John ArpinJohn Arpin
Network and Systems Engineer
401-254-3613
jarpin@rwu.edu

Jason AtayaJason Ataya
Senior Network and Systems Engineer
401-254-3367
jataya@rwu.edu

J. Scott LopesJ. Scott Lopes
Senior Network and Systems Engineer
401-254-5305
slopes@rwu.edu

 Baffour MirekuBaffour Mireku
Network and Systems Engineer
401-254-3691
bmireku@rwu.edu

Eric WentEric Went
Business Intelligence Administrator/Programmer
(401) 254-5348
ewent@rwu.edu

Telecommunications

Joe HarringtonJoseph Harrington
Telecommunications Technician Master
401-254-3695
jharrington@rwu.edu