Roger Williams University Information Technology will enable student learning, faculty productivity, administrative support and efficiency by creating and supporting a first-class, high quality, secure technical environment for learning, creative endeavors, and research. In addition, we will foster collaboration among RWU’s global and diverse community of students, faculty, and staff. This is to be accomplished in a transparent, seamless environment promoting and supporting continuous innovation.
Services provided by the Information Technology Department include installation and support of:
media•tech support via telephone, email and knowledgebase access
RWU supplied faculty and staff technology is supported by the Information Technology Department. Please contact us at X6363 with questions.
Roger Williams University invites students to participate in the RWU Student Laptop Program. Roger Williams University created this Student Laptop Program to provide a standardized computing environment to its students that includes full business-class hardware and software support at very reasonable academic discount pricing. The computers offered meet or exceed Roger Williams University’s minimum requirements. Click on the Apple or GovConnection links on the main IT page to view your options.
The RWU Student Support Center is located on the first floor of the Main Library.
To access limited Datatel information from off campus use your myRWU/Campus Portal login. Once logged into myRWU/Campus Portal, use the services tab to navigate to the desired Student, Faculty, or Employee information.
The following standard suite of software is installed in our labs:
|Adobe creative cloud|
|Alice (3 or latest non-beta version)|
|Chemdraw 13 (or latest version)|
|DVD Player (codec)|
|Java 2 SDK 1.6|
|Java Media framework|
|MS Office 2013|
|MS Photo Story 3|
|*MS Windows Live Movie Maker|
|OEM CD/DVD Burning software|
|Panopto (Editor and **Recorder)|
|Set Google to Default Search Provider|
|TurningTechnologies (TurningPoint Clickers)|
Roger Williams University connects to the internet as members of a consortium of non-profit organizations called OSHEAN. The Ocean State Higher Education Economic Development and Administrative Network members include all higher education institutions in Rhode Island, five institutions of higher education in Massachusetts, seven health care organizations, and K – 12 schools and public libraries throughout Rhode Island. Some benefits of this membership are Internet and Internet2 bandwidth as well as a sharing of technical expertise with member institutions.
Residential Network (ResNet) users at Roger Williams must authenticate to gain access to the network. This verification and authentication process is through a Network Access Control system, thereby helping ensure a stable and secure network in the residence halls. PCs are verified for OS Patch Level, Anti-Virus, Anti-Spyware, and Anti-Adware applications. This benefits all students, protecting their machines with the latest updates.
The academic network consists of several segregated virtual local area networks (VLANs). These VLANs have been created to segregate the traffic for security and stability, and currently spread across the entire campus. Other networks on campus include a research network used by faculty for advanced research applications.
Roger Williams has robust storage and server solutions in a state of the art data center. The University also supports VoIP, and has deployed wireless in all areas of the university used for research, academics, and study.
Printing from personal devices in the library:
There are 3 ways to print from personal devices in the Library.
Once you submit a print job using one of the options below, jobs will be held for 2 hours and can be released in the main Library, Center for Academic Development, or the Intercultural Center:
Upload a document (only for black and white printers)
Print directly from a laptop or netbook (initial configuration)
Note: In order to print to the color printer you will need to select Advanced (3) or Simple Direct (2) and choose the color web holding queue (Main Library). You can also select the web holding queue to print to the black and white printers using Simple, Simple Direct, or Advanced.
You will need to be connected to the Students1 network or plugged in when printing.
Print from email (only for black and white printers)
Please contact the Help Desk for assistance with any of the above technologies. Long Distance Calling Cards may be purchased at the RWU Bookstore for your long distance callings needs.