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    Information Technology

    The Information Technology Department strives to provide access to teaching, learning, research, administrative, and communication technologies through a commitment to excellence in infrastructure, customer support, end user professional development opportunities, and technical leadership in fulfillment of the institutional mission and core values. Please refer to our menu on the left for further information.

    Online Support Center

    Students, Faculty and Staff can also get help here:

    Help with getting connected to the RWU wireless networks will be available in the Main Library for all students during Library hours.


    media•tech Support Center Walk-In Hours of Operation

    Sun. May 24  -   Closed
    Mon. May 25  -   Closed
    Tue.  May 26  -  8:00am to 9:00pm
    Wed. May 27  -  8:00am to 9:00pm
    Thu.  May 28  -  8:00am to 9:00pm
    Fri.    May 29  -  8:00am to 4:00pm
    Sat.   May 30  - 10:00am to 4:00pm

    We are located on the first floor of the Main Library

    Please note our new summer hours!

    You can contact media•tech by phone at (401) 254-6363

    Purchase Computer Equipment For Class

    Apple Store for Education

    Gov Connection

    InfoTech Happenings This Week:

    May 24, 2015 - May 30, 2015 

    An upgrade of the CATV system on campus continues this week.



    Technology Definition of the Week:

    Copy Data Management


    Copy data management (CDM) is an approach to reducing storage consumption that involves eliminating the unnecessary duplication of production data.

    Backup software and other enterprise applications operate independently, often creating multiple copies of the same data. Redundant copies of the same data, however, can waste storage space, slow down network performance and make accessing or restoring mission-critical data more difficult. CDM software can help eliminate those problems by reducing the number of full copies.

    Most CDM software works by creating just one full copy of the data. When unique changes are made to the production environment, the software creates and stores a snapshot of incremental changes at the block level. The snapshot mechanism creates a read/write differencing disk with a parent-child relationship to the backup copy without creating an entire new copy. Because write operations are not directed to the backup copy, administrators do not have to worry about the contents of the primary backup being changed by accident. Reducing the number of full copies also reduces the chance of server sprawl and has a positive effect on costs, because valuable storage space is not taken up with unnecessary copies of data.

    The phrase copy data management was made popular by storage vendor Actifio. Actifio captures production data, keeps a golden master current and spawns unlimited virtual copies for use whenever a copy of production data is needed. In a development, analytics or test environment, this approach is especially important; it means that the development, analytics or test environment can be based on an exact replica of the organization's production data without unnecessarily consuming storage space before it is needed.